About Memorialise: Our Role, Our Ownership, Our Funding

What We Do

Memorialise is an online resource which provides end-of life services and information, assisting the bereaved in distributing death and funeral notices, in their selecting and organising funeral activities, and commemorating the dead.

Conceived and developed by a professional team with top-level in-house skills in technology, television production and advertising/marketing and media management and in consultation with Bereavement Professionals, Memorialise operates as an online service delivered through memorialise.co.uk to any internet connected device.

The team behind Memorialise has years of experience in developing successful online businesses to deliver real-world benefits to customers through recommended partner-suppliers. We are an independent company unaffiliated to any other Funeral Industry Corporate, Association or Group.

We provide free, high-quality promotional listings to our suppliers alongside a review system similar to Trustpilot where verified purchasers can rate and comment on the service they received to assist those who follow.

A Message from Joan Bennett, Director of the Bereavement Advice Service

Joan Bennett, Director - Bereavement Advice Service

Joan Bennett

My name is Joan Bennett and I am Director of The Bereavement Advice Service. We are the consumer group behind the online information and support service, Memorialise.

Thank you for this opportunity to explain a little more about our service, how and why we operate — and how we are funded.

Memorialise was created by The Bereavement Advice Service with support from our many partners to provide practical assistance, unbiased information and independent support to the bereaved at a time when they are likely to be under great emotional pressure.

Last year a Government body, the Competition and Markets Authority (CMA) was critical of aspects of the funeral industry. It found consumers were  overpaying for both cremations and funeral director services and invited the industry to seek ways to rectify matters.

Following the report and with the support of industry professionals The Bereavement Advice Service created Memorialise to act as a “transparent funeral marketplace”. Services include explaining all available funeral options and providing a detailed, comprehensive price information service.

Whatever their income level, our aim is to enable people to purchase an appropriate funeral at a price they understand and can afford, to meet all UK spiritual and emotional requirements.

Over the last year we have developed a directory which comprehensively details all the UK’s Crematoriums and Natural Burial Grounds and many cemeteries and churches. We also provide detailed information for more than 90% of professional funeral directors.

In return for providing an attractive fully-mapped, searchable listing detailing their services, funeral professionals are asked to give detailed comparable pricing for their venues or services which in turn gives them the ability to receive and answer booking enquiries.

The public are able to view and buy what is on offer across the funeral sector throughout the UK and take fully informed decisions before purchasing a funeral or add-on services.

Both the Bereavement Advice Service and Memorialise are proud of our independence. We are not associated with, nor controlled by any funeral-industry body, funeral company or any other vested interest. If a small company joins us they will receive exactly the same terms of service, respect, privileges and attention as an industry behemoth.

Obviously operating and promoting our services incurs costs and we are always transparent as to revenues. 

We do not accept donations. 

Instead our operations are funded by a commission of 5% on every booking made through us. 

The price is deducted from the funeral professional’s standard fees, not added-on to cover our commission. We book for all and everyone and hence do not favour one professional over another. 

All the revenue we raise from running and marketing the Memorialise service is channelled towards further developing our counselling and support services.

Thank you for supporting The Bereavement Advice Service through Memorialise—whether you are in need of funeral services or provide them.

Proposals and ideas for further improving and developing what we do are always welcome. Send a personal note to me, Joan Bennett,  director@bereavementadvice.uk and I will ensure it reaches precisely the right person and that you receive a speedy response to your enquiry.

Sincerely

Joan Bennett
Director
The Bereavement Advice Service
director@bereavementadvice.uk

Memorialise is a Licensed Brand of:
The Bereavement Advice Service CIC
50 Kings Quarter
170 Copenhagen Street
London
N1 0LG

A not-for-profit Community Interest Company limited by guarantee.
Registration Number: 13288315.

Day to day Memorialise operations are managed by:

Live Stream Services Limited

Company Registration Number: 12548199.
VAT Registration Number: GB 346 9351 74.

Send Live Stream Services Corporate and Technical Enquiries to Toby Doyle
director@memorialise.co.uk 

ABOUT US | CONTACT US | PRIVACY | TERMS | FOR FUNERAL PROFESSIONALS

©2021 Memorialise.co.uk. is operated by Live Stream Services Ltd on behalf of The Bereavement Advice Service CIC. 50 King’s Quarter, 170 Copenhagen Street, London N1 0GL.  The Bereavement Advice Service CIC is a not-for-profit Community Interest Company Limited by Guarantee, Registration Number: 13288315.

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